Delivery & Installation

Wherever you are in the UK, we believe that a purchase as important as a new Kirami wood fired hot tub deserves a suitably diligent delivery service, therefore we have a range of options for you to consider.

Hot Tub & Sauna Delivery

  1. Free Local Delivery on a Log Company Vehicle
    Between Newcastle to the north and Leeds to the south, using our own vehicles and 1 man who would be assisted by the customer/local hired in help as required for the situation. Please add your postcode at checkout to see if you fall in this free area
  2. Collection From our yard in North Yorkshire. Located at DL11 7SQ we are close to the A66/A1(M) junction at Scotch Corner. A telehandler for loading and assistance to secure the tub is provided. Open Monday to Saturday. Collection is free 
  3. National Palletised Delivery based on location. England (excluding Cornwall & Devon EX20+, TQ and west of) is £150. Scotland & Wales £250 per tub, Scottish Highlands & Islands, Northern Ireland and Republic of Ireland please ask for a quote. This service is possible providing there is no restricted access to your property as the lorries used are approx. 18 tonne
  4. National Delivery on a Log Company Vehicle *this is our most popular service*
    We deliver all over the UK by combining orders in a similar direction, so flexibility on timescale and date of arrival is often required – we travel the whole country on average once per month. Prices are the same as above. If the hot tub cannot be directly offloaded from the trailer into its location and carrying assistance is required, you will need to organise this locally, or we can bring additional people at additional cost.

Installation Options 

Basic or Full installation is only available as a cost option when choosing delivery options 2 or 4. 

Basic – we will help site your tub, connect the heater, fit the flue and any warning and safety notices. We don’t build the steps, fit the drink holder or fit the cover. 

Full – as above with the addition of building the steps, fitting the cover and drink holder etc If you require either of the above, please ask for a cost at the time of purchase.
Palletised deliveries = no installation or delivery/assistance to point. 

Planning for Delivery 

We try to make the delivery process as easy as possible for all involved, so we would kindly request details of any bottlenecks or potential issues along the route. Please Whatsapp Mark on 07730435233 or Ed on 07786980299 or email transport@thelogcompany.com with details and images, together with measurements of the tightest points on the route. **It is the customers responsibility to provide this information prior to our arrival on site** 

So we can quote and prepare for delivery please provide us with… 

  1. Delivery postcode
  2. Preferred timescale (i.e. is cost or timing more important)
  3. Availability of local help to help lift etc
  4. Obstacles or likely access issues for the vehicles and the tub
  5. What3Words address for your entrance and where the tub is to be sited 

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